General Manager
About the role
- Must become proficient in all Brewista and Shift Lead duties and skill sets
- Maintains excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
- Provides regular feedback to each team member on strengths and areas of growth
- Works with their crew's needs and availability to create a weekly shift schedule, maintaining budgeted cost of labor while ensuring quick wait times and short lines
- Tracks and orders necessary inventory, small wares, parts, and equipment, while maintaining a low cost of goods sold through eliminating waste and accurate counting
- Ensures appropriate cash handling, deposits, and change for their stand
- Can create and maintain genuine, uplifting interactions with strangers for up to two minutes at a timeCan work carefully and quickly with hot water and coffee, glass bottles, and dairy products
- Can work outside for prolonged periods, regardless of weather conditions
- Can lift up to 50lbs
- Can stand comfortably for hours at a timeCan climb a ladder and use a stepladder
- Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
- Can safely walk in between and around cars in the drive thru line
- Can quickly and cleanly operate any position in the stand during peak hours
- Can maintain awareness of the shift's operations while working a position
- Can assertively and graciously confront their coworkers to address operational, procedural, or cultural issues
- Can adapt to problems and implement solutions during stressful situations
- Effectively manages multiple projects and deadlines
- Can effectively lead and direct multiple personality types under pressure
- Has proven leadership abilities in a fast-paced environment with 40+ team members
- Familiar with Microsoft Office Suite and EmailMust be able to pass a criminal background check
- Must have and keep a valid driver's license
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
