Human Resources Information System Analyst
appleone employment servicesSan Antonio (TX)
Human Resources Information System Analyst
Posted 2 days ago
appleone employment servicesSan Antonio (TX)
SENIORITY
Mid
About the role
Qualifications:
Bachelor's degree preferred.3–5+ years supporting enterprise HR systems.
Experience configuring HCM platforms.
Strong analytical and troubleshooting skills.
Strong Microsoft Excel skills, including Pivot Tables and advanced Excel functionality.
Demonstrated ability to independently manage ad hoc projects and assignments after receiving initial direction.
Experience supporting HRIS production environments and resolving system issues.
Ability to work independently with limited supervision while managing multiple priorities.
Responsibilities:
The HR Technology Operations Analyst is responsible for the day-to-day administration, support, configuration, testing, and continuous improvement of the organization's HR technology environment. This role ensures reliable system operations while supporting enhancements, troubleshooting production issues, maintaining documentation, and delivering exceptional customer support to HR stakeholders.
HRIS Operations & Support:
Provide day-to-day administration and support of enterprise HR systems.
Troubleshoot and resolve production issues.
Support HR stakeholders with system-related questions and issues.
Analyze system and process issues and identify root causes.
Support configuration changes, enhancements, and continuous improvement initiatives.
Independently manage smaller ad hoc HR technology projects from initial direction through completion.
Testing:
Execute regression testing.
Support integration testing.
Validate configuration changes.
Assist with User Acceptance Testing.
Data & Reporting:
Use Excel and HRIS reporting tools to analyze HR data and support ad hoc requests.
Create and work with Pivot Tables and advanced Excel functionality.
Validate HR data and identify data integrity issues.
Support operational and management reporting.
Documentation
Maintain:
SOPsConfiguration documentation
Knowledge articles
User guides
Process documentation
Customer Support
Support Service
Now tickets.
Provide end-user assistance.
Deliver training and knowledge transfer.
Success Measures:
OperationsProduction issues resolved within SLA.High system reliability. Successful release deployments.
Customer:
Improved response and resolution times.
Positive customer satisfaction scores.
Reduced recurring support issues.
Continuous Improvement:
Increased enhancement delivery.
Reduced manual processes.
Complete and current documentation.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.