Human Resources Assistant

Key Responsibilities: Support learning curriculums, learning paths, training resources, and program administration while ensuring operational processes are communicated effectively to business partners and customers. Schedule learning events and coordinate facilitators, instructors, and learning spaces based on course requirements, availability, room capacity, technology, and equipment needs. Oversee classroom and training facility configurations to ensure spaces are properly equipped and prepared for scheduled learning activities. Build course offerings, manage course setup requirements, maintain course information, and support Learning Management System activities. Provide preparation and delivery support for Learning & Development teams, instructors, facilitators, and training participants. Resolve basic classroom and training technology issues and escalate more complex problems as needed. Maintain training records, track learning activities, analyze data, and support reporting and operational metrics. Partner with learning leaders, performance consultants, content managers, business partners, and other stakeholders to coordinate training delivery and resolve issues. Maintain course requirements and process documentation while identifying, monitoring, and escalating risks in accordance with established policies and procedures. Manage multiple assignments, prioritize competing requests, and help ensure learning events are delivered accurately, efficiently, and on schedule.

Required Qualifications: 2+ years of Learning & Development experience, including administrative support, analysis, resource coordination, or scheduling.2+ years of experience working in a fast-paced, high-volume, and dynamic environment. Advanced knowledge of Microsoft Office, particularly Excel. Strong Excel skills, including pivot tables, Text to Columns, macros, and data analysis. Experience working with Learning Management Systems (LMS) and/or Workday. Strong verbal and written communication skills. Excellent organizational, multitasking, and problem-solving abilities. Ability to work collaboratively with internal stakeholders, instructors, facilitators, and learners. Strong attention to detail and the ability to manage multiple priorities independently.