Retail Banking Manager
accentureMorristown (NJ)
Retail Banking Manager
Posted today
accentureMorristown (NJ)
SENIORITY
Manager
About the role
Overview:
As a Management Consulting Manager in Banking, you guide client transformations at the crossroads of strategy, technology, and operations. You lead data- and AI-powered initiatives to modernize retail banking and shape digital roadmaps in collaboration with cross-functional teams. Your impact spans improving customer experience, automating workflows, and embedding AI capabilities across organizations. This role offers high-visibility work with leading banks and a chance to drive measurable, scalable outcomes. Compensation / Benefits medical, dental, vision, life, and long-term disability coverage 401(k) plan bonus opportunities paid holidays paid time off
Responsibilities:
Lead client engagements that blend business strategy, technology enablement, and operational transformation Build and sustain trusted client relationships through insight-driven recommendations Translate complex business problems into actionable AI and data-driven use cases Design and implement data-enabled operating models for retail banking Apply automation and AI to create intelligent workflows that optimize processes and customer experience Accelerate transformation via agile delivery and AI-enabled solutions Partner with technology teams to shape and execute digital transformation roadmaps, ensuring alignment between business goals and technology outcomes Lead change management initiatives to embed digital and AI capabilities across organizations Collaborate across Accenture’s ecosystem to deliver One Accenture value to clients
Key requirements:
Combined 5+ years of experience in management consulting, consumer/mortgage lending, or core banking Demonstrated ability to contribute to complex projects as part of a team Bachelor’s degree Willingness to travel up to 80% (Monday – Thursday) Relationship building and stakeholder management Insight-driven communication Collaboration across teams and ecosystems Agentic AI use case deployment or building AI agents for banking workflows Hands-on experience with generative AI solutions and prompt engineering Channel modernization/transformation (branch, contact center, digital)
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