Customer Service Representative
$15.00/hr
ApplyCustomer Service Representative
Posted 4 days ago
SENIORITY
Entry
SALARY
$15.00/hr
About the role
- Greet customers in a friendly, professional manner
- Provide concierge services to pilots and customers including making reservations as required
- Invoicing for services rendered to customers and pilots
- Proactive preparation for all incoming aircraft
- Provides timely feedback to the company regarding service failures or customer concerns
- Partner with line service team to meet and exceed customer's service expectation
- Maintain neat work area at all times to include front desk, lobby, and all FBO amenities
- Customer focus- naturally outgoing/extroverted
- Communicate with customers and employees in person, on phone, and through radio communications
- Strong computer skills including Microsoft office products and point of sale programs
- Basic mathematical knowledge
- Must be able to operate a motor vehicle and be insurable by Company insurance policy (Requires clean driving record)
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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