Senior Director, Experience Strategy & Transformation
webtpaJacksonville (FL)
Senior Director, Experience Strategy & Transformation
Posted yesterday
webtpaJacksonville (FL)
SENIORITY
Manager
About the role
WEB-TPA, Inc. seeks an experienced Experience Advisory Leader to own and shape a comprehensive experience portfolio across Health, Commercial, Government, and Shared Services. You will set narratives, drive ROI-focused initiatives, and ensure scalable enterprise solutions with a strong emphasis on customer-centric design. Lead a high-performing team, establish design standards, and collaborate across business lines to translate experience improvements into measurable business results.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.