Senior Director of Enterprise Experience & Transformation
florida blue groupJacksonville (FL)
Senior Director of Enterprise Experience & Transformation
Posted today
florida blue groupJacksonville (FL)
Medical and Health Services ManagersAdministrative Management and General Management Consulting Services
SENIORITY
Manager
About the role
Florida Blue seeks a senior leader to own the experience advisory portfolio across Health Services, Commercial, Government Markets, and Shared Services. You will define the narrative for experience initiatives and activation, set ROI expectations, and ensure outcomes are measured. You will maintain a cohesive portfolio of current and future innovations while leading a high-performing, agile team. You will also establish design standards, co-develop a capability hub, and partner with top programs
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.