Information Technology Service Management Consultant
hadiamondstar software solutionsBethesda (MD)
Information Technology Service Management Consultant
Posted 14 days ago
hadiamondstar software solutionsBethesda (MD)
SENIORITY
Lead
About the role
Senior ServiceNow Developer/ CMDB/CSDM Bachelor’s and eight (8) years or more experience; Masters and six (6) years or more experience; or subsequent work experience. ● 6+ years of ServiceNow development skills with 6+ years of experience in an enterprise-level environment. ● Experience supporting the customization, administration, and configuration of the ServiceNow tool. ● Experience with Enterprise Architecture (formerly APM). ● Experience with HTML, Angular, and JavaScript. ● Experience with Service Catalog and Service Portal within ServiceNow. ● Experience with CMDB and CSDM. ● Experience with WSD and Now Assist modules. ● Functional knowledge of ITSM processes. ● Working with creation and customization of the core applications such as Incident, Problem, Change, Service Portal, and Service Catalog Automation System/Process Automation (Orchestration). ● Prior experience integrating ServiceNow with other applications and ability to adapt existing methods and procedures to create possible solutions to complex problems. ● Ability to plan resource requirements from high level specifications. ● Strong communications skills and the ability to explain complex concepts in plain language.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.