Customer Experience Representative
staffing solutions enterprisesBrecksville (OH)
$25/hour
Apply (opens in a new tab)Customer Experience Representative
Posted today
staffing solutions enterprisesBrecksville (OH)
SENIORITY
Junior
SALARY
$25/hour
About the role
Customer ExperienceRepresentative-Elevate ClientSatisfactionandDriveEfficiency PayRate:$25/hour(flexiblebasedonexperience) Lengthof
Assignment: 6+months Location:
Brecksville, OHJoinourdynamicteamasaCustomerExperienceRepresentativeandbecomeakeyplayerindeliveringseamless, reliable, andrewardingexperiencesforourcustomers. Inthisvitalrole, youwillmanagecustomerordersfromreceipttoinvoice, ensuringaccuracy, timeliness, andclarityacrosscommunicationchannels. Yourexpertisewillcontributedirectlytoourcompany'ssuccessbyfosteringstrongrelationships, streamliningprocesses, andsupportingbothdomesticandinternationalpartners. Ifyou'repassionateaboutprovidingexceptionalservice, proficientwithSAP, andthriveinafast-pacedenvironment, thisopportunityisyourchancetomakeameaningfulimpact. Required
Skills:
Exceptionalwrittenandverbalcommunicationskills Strongproblem-solvingabilities Attentiontodetailwithexcellentorganizationalskills Abilitytoworkindependentlyorcollaboratively Proficiencyin MicrosoftOfficeandbasiccomputerskills FamiliaritywithSAPsoftwareandtransportationconcepts(preferred) NicetoHave
Skills:
Experiencewithinternationalshipping, exportprotocols, orimport/exportenvironments Knowledgeofincotermsandshippingmodes Experienceservingasatrainerormentor Basicunderstandingofsupplychainlogisticsandcustomerportals Preferred Educationand
Experience:
Bachelor'sdegreeorequivalentrelevantexperienceincustomerserviceorsalessupport 2+yearsofcustomerserviceexperience, preferablyinsupplychainorlogistics. Strongcommunicationskillsandabilitytomanagecomplexcases. ProficiencyinCRMsystems, ERPplatforms, and MicrosoftOfficeSuite. Analyticalmindsetwithabilitytointerpretdataandrecommendsolutions. Demonstratedabilitytoworkindependentlyandleadbyexample Other
Requirements:
Abilitytohandlemultipleprioritiesinafast-pacedsetting Willingnesstosupportprocessimprovementinitiatives Stronginterpersonalskillstomaintainpositiverelationshipswithdiversestakeholders Bringyourcustomer-centricmindsetandproactiveapproachtoacompanythatvaluesyourskillsanddedication. Applynowandtakethenextstepinyourprofessionaljourney-yourexpertisecantransformcustomerexperiencesandsupportoursharedsuccess! SSEINDLI-CS1Byapplyingforthisjob, youagreetoreceivecalls, AI-generatedcalls, textmessages, oremailsfrom StaffingSolutionsEnterprises, StaffMatrix, BVStaffing, anditsaffiliates, andcontractedpartners. Frequencyvariesfortextmessages. Messageanddataratesmayapply. Carriersarenotliablefordelayedorundeliveredmessages. YoucanreplySTOPtocancelandHELPforhelp. Youcanaccessourprivacypolicyathttps://www.staffingsolutionsenterprises.com/privacy-policy/
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