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About the role

Job Description: A growing company is looking for Inside Sales Representative to join its team in New York City. The primary responsibilities include but not limited to the following:
  • Welcome customers and assist them in finding the right products and services for their project.
  • Capture call-in and walk-in leads and appointments by documenting and maintaining accurate information in the company database.
  • Provide administrative support to Outside Sales Representatives and Management. This includes submittal of physical samples and test reports.
  • Develop an understanding in reading and interpreting architectural blueprints.
  • Follow a sales process to deliver project quotation or cost detail; completing sales transactions which may include handling deposits (checks, credit cards)
  • Collect all necessary information from qualified customers for credit application.
  • Explain and answer any questions about the products.
  • Keep track of potential quotes and monitor the status of negotiations, shop drawing, submittal, contract, and mockup sample installation.
  • Key-in order placement and verify product availability.
  • Developing a strong working knowledge of all integrated systems/process understanding and practices self-development via online courses. Schedule production fabrications and coordinate with delivery.
  • Stay current with new products or products updates, including product performance, features and installation option.
Qualifications include: Minimum of one (1) year of sales or customer service experience. Excellent verbal and written communication skills. Strong listening and sales skills. Ability to multi-task, prioritize, and manage time effectively. Exceptional customer service skills. Proficiency in Microsoft Office. Bilingual preferred
Salary: Gross hourly rate: $20.00 per hour + Commission
Benefits:
  • Health insurance
  • Dental insurance
  • Paid sick leave 401K matching plan
  • Life insurance

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