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VP, Customer Success — Enterprise Growth & Value (Equity)

Posted yesterday

videahealthEast Boston (MA)

SENIORITY

Manager

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About the role

Videa in Boston, MA seeks a VP of Customer Success to lead post-sale onboarding and expansion, owning the rollout, customer health, and strategic growth of DSOs across the customer lifecycle. You will shape long-term value, GTM strategy, and product direction, partnering across Sales, Clinical Success, Product, and Partnerships. The role focuses on driving enterprise expansion, designing ROI-driven pilots, and turning pilots into scaled deployments while enabling cross-sell opportunities and

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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