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VP, Customer Success — Enterprise Growth & Value

Posted yesterday

videaEast Boston (MA)

SENIORITY

Manager

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About the role

Videa is seeking a VP of Customer Success to own the post-sale onboarding and expansion engine for DSOs. You will shape the operating model, build and lead a team, and align Sales, Clinical Success, Product, and Partnerships across the customer lifecycle. You will partner with leadership to drive long-term customer value, GTM strategy, and product direction, enabling Enterprise and Mid-Market customers to realize clinical and financial value while expanding adoption of Videa’s AI platform.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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