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David Careers

Client Account Coordinator

Posted 13 days ago

impactbioSavannah (GA)
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific ProductsResearch and Development in Biotechnology

SENIORITY

Mid

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About the role

Client Account CoordinatorREMOTE – U.S.ImpactBio is growing, and we’re looking for a highly organized, proactive, and client-focused Client Account Coordinator to join our team. In this role, you’ll work closely with the Program Leads to support client programs, coordinate cross-functional activities, and help ensure an exceptional experience for both clients and internal stakeholders. This is a great opportunity for someone who thrives in a fast-paced environment, enjoys managing multiple priorities, and wants to grow within a dynamic life sciences organization.
In This Role, You Will:
  • Work closely with the Program Leads to support day-to-day client account management and program execution
  • Maintain and manage program rosters, including tracking headcount, territory assignments, onboarding/offboarding status, and organizational updates
  • Serve as a key point of contact for client communications and ongoing support
  • Coordinate client deliverables and ensure timely follow-up on action items
  • Partner with internal teams including recruiting, operations, training, and leadership to support client needs
  • Maintain accurate records, reporting, and documentation across internal systems
  • Monitor account activity and proactively identify and resolve issues
  • Prepare client reports, meeting materials, status updates, and presentations
  • Support onboarding, scheduling, project coordination, and operational initiatives
  • Help ensure a high level of client satisfaction through responsiveness and attention to detail
  • Assist with special projects and additional responsibilities as needed
  • Qualifications & Skills
  • Bachelor’s degree or equivalent experience required
  • Prior experience in account coordination, client services, customer support, project coordination, or related field preferred
  • Strong written, verbal, and interpersonal communication skills
  • Excellent organizational skills with the ability to manage multiple priorities simultaneously
  • Strong attention to detail and problem-solving abilities
  • Proficiency in Microsoft Office Suite and CRM systems
  • Ability to work independently while collaborating effectively across teams
  • Professionalism, adaptability, and a customer-service mindset
  • Ability to thrive in a fast-paced, evolving environment
  • Strong time management and follow-through skills
What We Offer:
  • Competitive compensation
  • Comprehensive benefits package including medical, dental, vision, and paid time off
  • Remote work environment with flexibility
  • A collaborative culture where your contributions make a visible impact
  • Opportunity for professional growth and advancement
  • Exposure to a diverse portfolio of life sciences and healthcare clients
  • The opportunity to be part of a high-performing and rapidly growing organization
About ImpactBioAt ImpactBio, we launch and scale teams differently—and it shows. We partner with leading life sciences organizations to build flexible, high-performing commercial solutions that drive results. Our team is passionate about supporting clients, employees, healthcare providers, and patients alike. If you’re looking to grow your career with a company that values collaboration, accountability, and innovation, we’d love to hear from you. Apply Now: Job Openings - ImpactBioImpactBio is an Equal Opportunity Employer (M/F/V/D). We appreciate your interest in ImpactBio; however, only qualified candidates will be contacted.

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