Lead 24/7 Call Center Ops & Training Supervisor

Posted 16 days ago

iawSan Diego (CA)

Telephone Operators Telemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

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About the role

A telecommunications provider in California is seeking a Telephone Operator to oversee switchboard operations, ensuring 24/7 coverage. The ideal candidate will provide training to operators and maintain logs of calls. Applicants must have an Associate's Degree or equivalent experience, US Citizenship, and 1-2 years in a similar role. Strong interpersonal skills and the ability to work under pressure are essential for success in this position.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.