Office Administrator

What You'll Do: This is much more than a traditional reception position. You'll be involved in many areas of the business and become an important connection between our customers, field staff, management and suppliers.

Your responsibilities will include: Providing friendly, professional service to customers by phone, email and in person Coordinating customer requests, service calls and daily scheduling Communicating with operators and field staff throughout the day to help keep operations organized Preparing invoices, processing payments and assisting with accounts receivable and payable Entering and maintaining accurate customer, service and operational information Preparing and organizing work orders, service records, disposal documentation and other business records Maintaining organized electronic files and administrative records Preparing correspondence, reports and other documents as required Assisting with purchasing, pricing, ordering and supplier communication Maintaining inventory and purchasing records Receiving orders and verifying incoming products and supplies Providing general administrative support to management and the operations team Helping maintain a professional, clean, organized and welcoming office environment Because we are a small team, you'll have the opportunity to learn about many different parts of the business rather than being limited to one repetitive administrative function. Who We're Looking For We're looking for someone who is experienced and comfortable working in an office environment, is organized, reliable, positive and genuinely enjoys helping things run smoothly.

The ideal candidate: Has strong organizational and time-management skills Is dependable, punctual and takes pride in their work Communicates professionally and confidently with customers and coworkers Is friendly and comfortable answering phones and assisting customers in person and through email Has strong computer, email and data-entry skills (must be proficient in Microsoft Office, Word, Excel, GMail & Google Workspace) Is detail-oriented and committed to accuracy Can prioritize tasks and adapt when the day's schedule changes Is comfortable working independently and taking initiative Can handle confidential business and customer information professionally Enjoys being part of a small, collaborative team Brings a positive, solutions-focused attitude to the workplace. Previous experience in office administration, customer service, scheduling, invoicing, bookkeeping, accounts receivable/payables, payroll, purchasing or a similar role would be an asset. Experience in the waste, transportation, construction, industrial or mining sectors is not required. We're happy to teach the right person about our industry and operations.

What We Offer: We believe great employees should feel valued and have the opportunity to build a career – not simply fill a position. Competitive wage based on experience Full benefits package and employer-matched pension plan after 3 months of employment Training and professional development Stable, valued employment with a local family-owned company Convenient weekday, daytime hours A small-team environment where your contribution is recognized

Why Phil's Waste Services? At a small company, an Office Administrator isn't just another person behind a desk. You'll know our customers. You'll know our team. You'll understand the operation. And the work you do each day will have a direct impact on how successfully the business runs. You'll become part of an established local company with more than three decades of history, while working in an industry that continues to grow alongside the residential, commercial, industrial and mining sectors we serve. For someone who takes pride in being organized, dependable and helpful, this is an opportunity to build a meaningful, long-term career close to home in a beautiful and booming Northern Ontario community. Apply Today If you're an experienced administrator looking for a change – or you're an organized, capable professional ready to take the next step in your career – we'd love to hear from you.