Senior Global Support Engineer - AI, APIs & SRE Leader
metaSeattle (WA)
Senior Global Support Engineer - AI, APIs & SRE Leader
Posted yesterday
metaSeattle (WA)
SENIORITY
Manager
About the role
Meta is seeking a leader to drive the technical strategy and global support engineering practices for advertising and business messaging partner integrations. You will oversee troubleshooting, incident response, monitoring, and AI-powered support automation. Collaborate with Product, Infrastructure, and Partnerships to resolve systemic issues, influence roadmaps, launch scalable support capabilities, and mentor engineers across teams.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.