Business Development & Client Relations Associate
utility management groupEast Cleveland (OH)
Business Development & Client Relations Associate
Posted yesterday
utility management groupEast Cleveland (OH)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelElectric Power Distribution
SENIORITY
Junior
About the role
Become Someone Business Owners Can Turn To.A productive business relationship starts with a conversation—and grows through listening, follow-through, and useful guidance. Utility Management Group is seeking a Business Development & Client Relations Associate to connect with local businesses, understand their needs, and develop lasting customer relationships. This opportunity combines new customer outreach with relationship development, giving you experience in business communication, consultative sales, and service coordination. What You’ll Represent Business owners often juggle separate contacts for energy, internet, phones, and payment processing. UMG brings those conversations together. We work with nearly every competing provider across the markets we serve, helping customers explore options across energy supply, internet, mobility, VOIP, merchant services, and solar—with one UMG representative they can contact.
What You’ll Do:
Build new relationships through in-person visits to local businesses and consistent follow-up.
Ask thoughtful questions about customers’ services, costs, and priorities.
Coordinate with the UMG team to identify options that fit each business.
Communicate clearly throughout the sales process.
Stay connected with customers and identify additional needs as their businesses evolve.
Keep accurate notes and manage next steps.
Who We’re Looking ForAn approachable communicator with strong listening skills.
Someone who follows through and takes pride in being dependable.
A self-motivated person comfortable initiating new relationships.
An organized team member interested in learning about business services.
Experience in customer service, hospitality, retail, sales, or other relationship-focused work is welcome.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.