Customer Care & Resolution Specialist
nwa dailyFayetteville (AR)
Customer Care & Resolution Specialist
Posted today
nwa dailyFayetteville (AR)
SENIORITY
Junior
About the role
Black Hills Energy is seeking a Customer Contact Center role in a fast-paced environment. You will respond to customer inquiries, research data, and ensure accurate service resolution. The position emphasizes clear communication and timely problem solving. Required are a High School Diploma and strong English skills; Spanish is a plus. You will work various shifts, complete training, and contribute to a positive customer experience while supporting company growth and safety initiatives.
Before you apply
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Your profile is current
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Two examples you can talk through
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A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.