System Admin & Service Desk(Korean Bilingual)
sbt globalPlano (TX)
$6,035.92
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Posted yesterday
sbt globalPlano (TX)
SENIORITY
Mid
SALARY
$6,035.92
About the role
System Admin & Service Desk (Korean Bilingual)
Pay rate: ~$6,035.92/m, DOE
Work Location: Plano, TXContract Period: 1 yrJob Description
Service Desk & Customer SupportSystem Administration (Jira/MSP+/Web Systems) Data Analysis (Excel/KPI/Reporting)AI-Driven Automation & AI-assisted Development Continuous Process Improvement (Agile Mindset) on QA/System failure issues Perform basic to intermediate system administration tasks, including User and access management System configuration: Workflow and process maintenance, Issue investigation and escalation Ability to leverage prompt engineering techniques to create, optimize, and maintain AI-assisted workflows.
Qualifications:
- Bachelor's degree in Information Systems, Computer Science, Business Administration, Data Analytics, or a related field preferred.5+ years of experience in one or more of the following areas: Service Desk / Help Desk OperationsIT Operations or Application SupportSystem Administration
- Experience supporting users, troubleshooting issues, and coordinating with multiple stakeholders.
- Ability to work effectively with both U.S.-based teams and Korea-based Headquarters.
- Fluent written and verbal communication skills in both English and Korean in order to communicate or make presentation for the clients.
Special Skills & Qualifications:
Experience with Jira or other ticketing/workflow management systems preferred.
Understanding of web-based applications and system integrations.
Experience building lightweight automation solutions using AI-assisted development ("Vibe Coding"), low-code/no-code platforms, scripting, or similar technologies.
Additional Information: All your information will be kept confidential according to EEO guidelines.
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