Overtime Caller
Position Overview:
The Overtime Caller will be responsible for contacting employees whenadditional staffing support is required due to employee call-outs ordepartmental staffing shortages. This role is essential to ensuringovertime requirements are met efficiently and in accordance withestablished procedures. The ideal candidate must have excellent attention to detail, strongcommunication skills, and proficiency in Microsoft Office applications, particularly Excel. The position involves extensive documentation, tracking employee responses, coordinating overtime schedules, andperforming additional administrative duties as needed.
Responsibilities:
Make calls to employees based on departmental needs to fill overtimevacancies caused by call-outs or staffing shortages.
Document all employee communications, responses, and overtimeconfirmations accurately.
Create, update, and maintain overtime schedules as required.
Track employee availability and coordinate overtime assignmentsaccording to established procedures.
Maintain accurate records and ensure all documentation is organizedand up to date.
Perform additional administrative and clerical duties as assigned.
Requirements:
Proficiency in computer applications and telephone communication.
Working knowledge of Microsoft Office, especially Microsoft Excel.
Strong documentation, data entry, and record-keeping skills.
Excellent attention to detail and organizational skills.
Strong verbal communication and interpersonal skills.
Must be outgoing, proactive, and self-motivated.
Ability to work efficiently in a fast-paced environment.
Comfortable working in a heavy industrial/plant environment.