Client Services Representative
cabin editing companyWest New York (NJ)
Client Services Representative
Posted yesterday
cabin editing companyWest New York (NJ)
SENIORITY
Junior
About the role
Who Are We:
We are a company of film editors with a passion for storytelling who are committed to mentoringtalent and establishing lasting relationships with directors and agencies worldwide. Cabin is an established post production home built on collaboration and dedication to the craft.
About the Role:
Seeking outgoing and hardworking people, looking to get their start in post-production. We are ahigh-end post production facility based in New York. Our goal is to create memorableexperiences for our clients and our Client Services team helps give us our edge! We are currently looking for a Client Service team member with a high-energy personality andstrong people skills to join the team. This role has tremendous growth opportunities for the rightcandidate looking to move into editing or producing down the line. No post production experience required, but if you do have an interest in theadvertising/production/editorial field this would be a great opportunity!
Qualifications:
Strong Client Services and Customer Service skills, with a focus on building trust and long-term relationships.
Excellent Communication skills, including clear written and verbal communication and active listening.
Comfort with basic Finance-related tasks such as credit card reconciliation and budgeting meals.
Previous experience in a creative, media, or post-production environment is highly beneficial, though not required.
Previous experience in a customer service environment (reception, food services, retail, etc.)Strong organizational skills, attention to detail, and ability to manage multiple projects simultaneously.
Proficiency with standard office and collaboration tools (e.g., email, spreadsheets, project management software).Ability to work effectively with diverse teams and clients and maintain professionalism in a fast-paced setting.
Job Roles/Duties:
- Reception: Answering phones & greeting clients
- Office Management: Order meals for all staff and clients, maintaining cleanliness throughoutentire office (bays, bathrooms, personal work spaces), creating weekly schedules for currentprojects, and weekly restocking of office supplies (groceries, cleaning supplies, bathroomproducts)
- Event Planning: Assistance with planning for large scale events and high impact happy hours (100+ guests)
- Finance & Accounting: Responsible for tracking daily and monthly expenses, in addition tocoding and charging receipts to their respective job
Job Type: Full-time
Schedule:
Monday - Friday - Start time @ 9 AM - 10 AMShifts vary depending upon edit sessions with clients OvertimeWeekend availability
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.