Contact Center Agent
anderson orthopaedic clinicArlington (VA)
Contact Center Agent
Posted yesterday
anderson orthopaedic clinicArlington (VA)
SENIORITY
Mid
About the role
Contact Center Agent Anderson Orthopaedic Clinic provides state-of-the-art orthopedic care at the highest medical and ethical standards. This is a great opportunity to join a fantastic team. We are seeking a motivated, skilled and engaging professional to fill a Contact Center Agent position.
Schedule:
Full-Time, Monday - Friday This is a hybrid role working in the office and remotely.
Pay & Benefits:
Commensurate with experience. In addition to salary, the benefit package includes paid major holidays, vacation/sick time, health & dental insurance, and 401(k).
Requirements:
- Excellent communication skills
- Ability to multi-task
- Ability to collaborate with medical practice team/departments.
- Friendly and outgoing personality
- Keen attention to detail
- Professional communication style
- Excellent customer service skills
- Adoptable, proactive and quality-focused
- Computer proficiency - word, excel, email (such as outlook)
Core Responsibilities:
Answering the phone, scheduling patients for office visits and transferring calls to the proper department within the practice.
Key Competencies:
Time management. Communication. Highly organized. Ability to multi task and manage multiple, competing tasks, in a high energy and sometimes demanding work environment. Ability to work in a repetitive environment with efficiency and detail. Customer Service focused. Computer proficient.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.