Senior Enterprise CSM & Strategic Growth Partner
sailpoint technologiesNew York (NY)
Senior Enterprise CSM & Strategic Growth Partner
Posted 2 days ago
sailpoint technologiesNew York (NY)
SENIORITY
Lead
About the role
SailPoint is seeking a Principal Customer Success Manager in the United States to act as a senior strategic partner for our most valuable customers. You will drive customer value, influence product direction, and mentor colleagues while collaborating with Product, Sales, Support, and Marketing to achieve measurable outcomes.
The role emphasizes strategic discussions, ambiguity navigation, and leadership within the Customer Success organization, with travel 10%–25% and a compensation package
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.