CRM & Lifecycle Marketing Lead
$80 K-$95 K
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Posted today
SENIORITY
Manager
SALARY
$80 K-$95 K
About the role
- Own campaign calendars, contact strategy, and promotional cadence
- Lead audience segmentation, suppression rules, and contact-frequency governance
- Manage lifecycle and triggered customer journeys
- Guide campaign production, prioritization, capacity planning, and deployment
- Establish QA standards for rendering, tracking, personalization, dynamic content, and suppressions
- Partner with creative, e-commerce, merchandising, data, and marketing teams
- Analyze CRM performance and recommend optimization opportunities
- Coach and develop campaign management professionals
- 5+ years of CRM, email, or lifecycle marketing experience in a multi-brand retail or e-commerce industry sector.
- Experience leading people, projects, or campaign operations
- Strong hands-on experience with Salesforce Marketing Cloud or a comparable platform
- Working knowledge of SQL, AMPscript, HTML, and CSS
- Experience managing high-volume, multichannel campaign calendars
- Strong understanding of audience segmentation, automation, testing, and reporting This role is ideal for a CRM professional who enjoys combining strategy, technical campaign execution, operational leadership, and team development. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy.The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
