VP, CX Strategy & Solutions for Card & Connected Commerce
testing site jpmcBrooklyn (NY)
VP, CX Strategy & Solutions for Card & Connected Commerce
Posted yesterday
testing site jpmcBrooklyn (NY)
SENIORITY
Manager
About the role
Testing Site - JPMC leads the Card CX Insights & Experience function, shaping strategy, analytics, and solution delivery for the Card & Connected Commerce businesses. You will guide cross‑functional initiatives addressing customer pain points, optimize journey performance, and deliver innovative CX solutions aligned with a future-state vision. The role requires building data-driven strategies, leading strategic projects, and communicating with senior leadership to drive business impact in a
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.