VP, AI-Driven Customer Success Leader
leadout capitalMillbrae (CA)
VP, AI-Driven Customer Success Leader
Posted 2 days ago
leadout capitalMillbrae (CA)
SENIORITY
Manager
About the role
Salesforce is seeking a Vice President of Customer Success to lead a high-performing enterprise CS team within the AI Labs portfolio. You will drive retention, adoption, and growth across a premier book of accounts, acting as an executive sponsor and ensuring strategic outcomes through data-driven insights. You will build a world-class CS organization, foster an inclusive culture, and partner with Sales, Product, and Support to align roadmaps with customer priorities while traveling up to 50%
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.