Smart Mobility Hub - Tolling Technology Principal Director
accentureCharlotte (NC)
Smart Mobility Hub - Tolling Technology Principal Director
Posted today
accentureCharlotte (NC)
Computer and Information Systems ManagersAdministrative Management and General Management Consulting Services
SENIORITY
Manager
About the role
Overview:
As a Tolling technology leader, you drive growth and modernization across Accenture's Smart Mobility Hub in North America. You’ll shape back-office, roadside, and interoperability platforms while managing executive client relationships and complex programs. You collaborate across multidisciplinary teams to deliver scalable tolling solutions that balance performance, cost, and regulatory needs. This role offers impact across strategic portfolios and industry thought leadership, with a clear hook in modernizing tolling ecosystems and advancing safer, efficient, revenue-optimized operations. Compensation / Benefits medical, dental, vision life insurance 401(k) plan bonus opportunities paid holidays paid time off
Responsibilities:
Lead growth and expansion of tolling technology portfolio in North America, focusing on back-office modernization, roadside systems, and interoperability platforms Maintain executive relationships with tolling agencies, transportation authorities, and concessionaires Originate and shape strategic tolling opportunities, including platform replacements and MLFF deployments Sponsor and advise delivery for complex modernization programs with governance, risk, and client satisfaction oversight Lead tolling customer service technology practice, including contact center platforms, CRM, and omnichannel engagement Shape offerings across back-office modernization, MLFF systems, interoperability hubs, and cybersecurity for tolling operations Develop reusable technology assets, reference architectures, accelerators, and solution narratives Collaborate across Strategy & Consulting, Technology, Operations, Industry X, Song, and partners to deliver integrated solutions Lead industry thought leadership through forums, publications, and executive roundtables Recruit, mentor, and develop tolling technology practitioners and strengthen succession planning Apply disciplined portfolio management, forecasting, and governance to pursuits and delivery programs
Key requirements:
Min 12 years in tolling technology or related transportation systems Min 8 years leading large-scale tolling modernization or multi-vendor delivery programs Experience managing executive client relationships with C-suite or senior public-sector leaders Experience shaping business opportunities, strategic pursuits, or market growth Bachelor's degree or equivalent (minimum 12 years’ work experience) leadership strategic thinking executive relationship management tolling back-office modernization MLFF/-roadside deployments interoperability platforms and protocols (e.g., E-ZPass, ETAN)
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.