Head of Account Management, ISV Platform
confidentialSan Diego (CA)
Head of Account Management, ISV Platform
Posted 10 days ago
confidentialSan Diego (CA)
Computer and Information Systems ManagersFinancial Transactions Processing, Reserve, and Clearinghouse Activities
SENIORITY
Manager
About the role
Head of Account Management, ISV Platform
About the Company:
Leading white-label payment gateway provider for integrated payment processing solutions Industry
Internet Type
Privately Held Founded
2000 Employees
201-500 Categories Technology
Information Technology & Services
Financial Services Specialtiessecure credit card transactions from a pci certified gateway
payment gateway
card processing
mobile & online payments
contact & contactless emv
mpos
emv migration
chip & pin
chip & signature
attended
unattended
self service
cnp
card not present
parking
retail
transportation
vending
pci dss
point to point encryption
rki
unified commerce enablement
tokenization
fintech
financial technology
and embedded payments
embedded payments
and saas
About the Role:
The Company is seeking a Head of Account Management to lead and grow its US software partner portfolio across payment and money movement services. The role owns revenue growth, retention, renewals, and product expansion, while developing account plans and leading complex pricing negotiations with major partners. The successful candidate will build and coach the account management team, establish coverage models and operating practices, and consolidate partner portfolios into a unified approach. They will also oversee partner experience from launch through renewal, address escalations, collaborate with internal teams on product launches and roadmap priorities, and use data to identify risks and growth opportunities. Candidates should have at least 10 years of experience in account management, partnerships, or sales within payments, fintech, or SaaS, including substantial experience with software and embedded payments partners. At least five years of experience leading account or partner managers, including hiring and team development, is required. Strong knowledge of acquiring and processing economics, partner monetization, commercial negotiations, and proven results growing existing accounts through retention and expansion are essential. Applicants should also bring disciplined forecasting and pipeline management skills, proficiency with customer relationship management systems, and experience collaborating with product and engineering teams; experience with payment networks, platform integrations, or relevant industry verticals is an advantage. Hiring Manager Title
VP Enterprise Sales FunctionsAccount Management/Optimization
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.