Learning And Development Specialist
req solutionsNew York (NY)
Learning And Development Specialist
Posted 5 days ago
req solutionsNew York (NY)
SENIORITY
Mid
About the role
Job Title: Learning Operations Coordinator
Duration: 6+ Months (Possible extension)
Location: New York, NY 10010 Hybrid Role
Responsibilities:
- Candidates with some exposure to Learning & Development, whether through internships or approximately 1–2 years of professional experience
- The Learning Operations Support role is an opportunity to build experience in Learning & Development while helping deliver high-quality learning experiences across the organization.
- Supports the day-to-day coordination of learning programs while using technology, data, and AI-enabled tools to help the team work more efficiently.
- Don't need to be an expert in Learning & Development or AI—we're looking for someone who enjoys learning new tools, working with data, solving problems, and finding better ways to get things done.
- Help coordinate learning programs, experiences, and events from planning through completion.
- Support learning calendars, enrollment, communications, materials, and program logistics.
- Keep learning records, resources, trackers, and program documentation organized and up to date.
- Respond to questions and provide support to learners, facilitators, and team members.
- Help ensure learning programs run smoothly and provide a positive learner experience.
- Use AI & Technology:
- Use AI-enabled platforms and digital tools to support everyday work and make processes more efficient.
- Explore ways AI can help with activities such as drafting communications, creating content, conducting research, analyzing information, and preparing reports.
- Learn new digital tools and share helpful tips and use cases with the broader L&D team.
- Work with Data & Insights:
- Help track participation, completion, learner feedback, engagement, and other learning metrics.
- Support the creation and maintenance of reports, dashboards, and recurring updates.
- Review data to identify trends, patterns, and opportunities for improvement.
- Help translate learning data into clear takeaways that the team can use to make decisions.
- Maintain trackers, templates, workflows, and other team resources.
- Support the testing and implementation of new tools, processes, and ways of working.
Education/Experience:
- Bachelor's degree or equivalent experience; relevant coursework, internships, or project experience in areas such as Human Resources, Learning & Development, business, communications, data/analytics, technology, or a related area is a plus.
- Min. 2 - 3 Years of Experience
- Work or internship experience supporting programs, events, HR, Learning & Development, or operations.
- Comfort working with technology and an interest in learning new digital and AI-enabled tools.
- Foundational skills working with data, spreadsheets, or reporting, with an interest in building analytical capabilities.
- Curiosity about how technology, AI, and new ways of working can improve the employee learning experience.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.