Inside Sales Plumbing and HVAC | Connor Co. | Sugar Grove, IL
Schedule:
Monday–Friday, 7:00 a.m.–4:00 p.m. Connor Co. is seeking an Inside Sales professional to help customers find the right plumbing and HVAC products and keep their projects moving. Join our Sugar Grove team in a role that combines customer service, technical product support, and sales coordination.
What You Will Do:
Assist customers by phone and in person with product selection, specifications, pricing, availability, and application questions.
Prepare and follow up on quotes and bids; support outside sales with orders, submittals, and operation and maintenance manuals.
Read blueprints and schematics to identify customer needs and recommend appropriate products and solutions.
Enter and confirm orders in Eclipse, coordinate deliveries, and track customer orders from entry through fulfillment.
Work with customers, suppliers, and internal teams to resolve product, shipping, return, and warranty issues and provide follow-up support.
Build relationships with current and prospective customers, identify sales opportunities, and stay informed about products, market conditions, and competitors.
Participate in sales meetings, product training, industry organizations, and trade events; provide reports and support to the Branch Manager.
Assist the counter and warehouse teams as needed. Occasionally make customer deliveries, sales calls, and jobsite visits to help resolve issues.
What You BringHigh school diploma or equivalent; at least two years of plumbing experience and two years of HVAC experience.
Knowledge of plumbing and HVAC systems, products, and markets, with the ability to read blueprints and schematics.
Friendly, professional customer service and strong communication and relationship-building skills.
Attention to detail, strong organization, and the ability to prioritize a busy workload and work independently.
Problem-solving and basic math skills, along with the ability to learn and use Eclipse software.
Occasional after-hours customer calls and opening the branch for customer needs may be required. Employment is contingent on successful completion of a background check and pre-employment drug screening.
Pay: $65,000 to $75,000 annually
Benefits include medical, dental, vision, and life insurance; short- and long-term disability coverage; a flexible spending account (FSA); and a 401(k) plan.
