Production Support Engineer Security Apps (Malvern/Dallas)
tech mirrorsDallas (TX)
Production Support Engineer Security Apps (Malvern/Dallas)
Posted yesterday
tech mirrorsDallas (TX)
SENIORITY
Mid
About the role
Tech Mirrors in Dallas is seeking a Production Support Engineer to provide 24/7 coverage for security applications. You will monitor performance, investigate alerts, and resolve incidents within SLA timelines, acting in L1.5/L2 support during major incidents.
You will perform RCA, implement fixes, and contribute to runbooks and documentation while ensuring compliance with security standards. Collaboration with cross-functional teams is essential.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.