Billing Specialist II
nrg energyPortland (ME)
Billing Specialist II
Posted 2 days ago
nrg energyPortland (ME)
SENIORITY
Senior
About the role
Overview:
In this role you support the retail energy business by delivering timely, accurate customer invoices and resolving billing issues. You interact with internal teams to ensure revenue recognition and customer satisfaction, while applying controls to maintain compliance. You'll identify process improvements to speed up billing and accuracy in a fast-paced environment. This role offers remote or open office options and exposes you to cross-functional collaboration and growth opportunities.
Responsibilities:
- Review and resolve daily billing exceptions from reports, communications, and inquiries
- Remediate customer issues accurately and promptly
- Adhere to risk and compliance controls
- Identify enhancements to improve timeliness, accuracy, and completeness of billing
- Participate in projects and other duties as assigned
Key requirements:
- Bachelor's degree or 1–2 years of relevant experience1–2 years of energy industry experience preferred
- Analytical, mathematical, and organizational skills
- Proficiency with Microsoft PowerPoint, Word, and Excel
- Excellent oral and written communication; ability to discuss findings and recommendations
- Ability to multitask in a fast-paced environment
- Strong communication
- Analytical thinking
- Organizational skills
- Microsoft PowerPointMicrosoft Word
- Microsoft Excel
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.