Electrical Engineering Technician

Key Responsibilities: Provide technical support to customers and internal teams via phone, email, and in person. Troubleshoot VFDs, motor controls, PLC interfaces, and related electrical equipment. Diagnose equipment failures, perform root cause analysis, and recommend corrective actions. Read and interpret electrical schematics, wiring diagrams, and control panel drawings. Assist with VFD setup, configuration, testing, and repairs. Support communication protocols such as Modbus, Ethernet/IP, and PROFINET.Manage technical service requests, warranty evaluations, and product returns (RMAs).Work with engineering, sales, and service teams to resolve customer issues. Document troubleshooting activities and provide technical guidance to customers.

Qualifications: Bachelor's degree in Electrical Engineering or related technical field preferred. Hands-on experience with VFDs and PLCs required. Strong understanding of industrial motor controls, electrical systems, and troubleshooting. Ability to read electrical schematics and wiring diagrams. Familiarity with industrial communication protocols preferred. PLC programming experience is a plus, but not necessary. Experience using multimeters, oscilloscopes, and other electrical testing equipment. Strong communication, problem-solving, and customer service skills. Ability to work independently in an onsite technical support environment.