Guest Experience Concierge
ihg hotels resortsWashington (DC)
Guest Experience Concierge
Posted 2 days ago
ihg hotels resortsWashington (DC)
SENIORITY
Mid
About the role
The Willard InterContinental Washington, DC, part of IHG Hotels & Resorts, seeks a Guest Relations Supervisor to deliver memorable arrivals and local insights. This role focuses on seamless transactions, attentive service, and guiding guests through their stay in the nation’s capital.
You will welcome diverse guests, manage bookings and payments, and anticipate needs with personalized recommendations. Join a luxury brand known for True Hospitality for Good while supporting a collaborative team.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.