Technical Product Marketing Manager

About the Role: We are looking for a Technical Product Marketing Manager (tPMM) to join our team and help drive our product marketing strategy by deeply understanding Socure’s technology, crafting compelling narratives, and enabling both internal and external stakeholders with clear, technical messaging. If you have a passion for AI-driven fraud prevention and identity verification, and enjoy distilling complex technical concepts into digestible stories, we want to hear from you!

Location Requirements: We are currently only able to hire candidates located in one of our location hubs: New York City, NY; Washington, DC; Seattle, WA; Miami, FL; San Francisco, CA.

Responsibilities: Deep Product Understanding:

• Develop a comprehensive technical understanding of Socure’s products, platform, and integrations.
• Analyze and document technical nuances, workflows, and architectures to articulate the "how" behind product functionality.
• Technical Storytelling:
• Translate complex technical details into compelling, easy-to-understand narratives that resonate with both technical and business audiences.
• Craft messaging that highlights the unique power of Socure’s technology and the measurable impact on customers’ business outcomes.
• Competitive Intelligence:
• Conduct in-depth technical analysis of competitors’ products to identify strengths, weaknesses, and differentiation points.
• Develop competitive positioning strategies that showcase Socure’s superiority in the identity verification and fraud prevention market.
• Collaboration with Product Management:
• Work closely with product managers to understand roadmaps, new features, and technical use cases to inform go-to-market strategies.
• Provide technical feedback and ensure market needs are being addressed during product development.
• Technical Enablement:
• Create in-depth technical enablement materials for sales, customer success, and partners, including solution guides, architecture diagrams, and FAQs.
• Lead technical workshops and trainings to ensure internal teams can articulate the product’s technical value effectively.
• Thought Leadership:
• Write and publish technical whitepapers, blogs, and case studies that demonstrate Socure’s innovation and leadership.
• Represent Socure in technical discussions with customers, partners, and at industry events.
• Leverage AI:Scale quality and production of assets by leveraging AI tools like ChatGPT's Deep Research to enhance technical marketing materials.

Qualifications: 5+ years of experience in technical product marketing, product management, solutions engineering, or related roles in the identity verification, fraud, or risk industries. Strong technical acumen with the ability to understand APIs, machine learning, and cloud-based architectures. Exceptional storytelling skills with the ability to distill technical complexity into clear, value-driven messaging. Experience working cross-functionally with sales, product management, and engineering teams. Strong analytical skills with experience conducting competitive analysis and market research. Excellent writing and communication skills, with experience producing technical content such as whitepapers, blog posts, and case studies. Experience using AI tools for content generation, research, and technical enablement is a plus. Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly. Follow Us! YouTube | LinkedIn | X (Twitter) | Facebook