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Strategic Lead, Content & Conversation Design

Posted today

tmobile usaBellevue (WA)

SENIORITY

Manager

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About the role

T-Mobile USA, Inc. seeks a Senior Manager of Content and Conversation Design to lead end-to-end product content and conversational strategy across digital ecosystems. You will build teams, establish design practices, and create scalable content frameworks that empower rapid delivery. The ideal candidate is a systems thinker who can transform complexity into clear, human-centered experiences and collaborate with product, UX, Research, Engineering, and AI teams to meet customer needs and business

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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