Cactus Wellhead - Inside Sales - Corporate

Job Summary: Responsible for analyzing customer product needs and obtaining orders for Surface Wellhead equipment/systems—coordinate successful product releases within established standards and priorities. This position will sit at corporate and will support their assigned branch or branches Essential Functions, Roles, and Responsibilities:

• Practice safe work habits and comply with all quality, safety, health, and environmental policies, procedures, programs, and regulations.
• Promptly enter sales orders in Syteline.
• Perform same-day source planning on hook up and/or additional customer requirements.
• Ensure the accuracy of open sales orders (commercial and technical), published customer discounts or net pricing, and that orders do not contain obsolete or invalid part numbers and customer requirements.
• Prepare daily reports and monitor dates according to actual customer requirements using the most recent information available.
• Establish strategic relationships with new and existing customers. Provide management reports on sales activity, sales forecasts, and other quantifiable sales objective measurements.
• Seek and identify substitutions for quoted equipment, not on hand/inventory. Utilize excess or slow-moving inventory within standard operating procedures.
• Effectively manage and utilize customer property within customer requirements.
• Communicate changes and/or cancellations to customer requirements and delivery issues to supply chain and Supervisor.
• Maintain rig board to allow visibility of current customer requirements by active rig, equipment type, state of preparedness, and expected ship date.
• Proactively pursue compensation for expediting charges incurred through sales before manufacturing or shipping
• Participate in regularly scheduled meetings.
• Ensure and secure adequate and proper backup parts and equipment on service jobs and communicate accurate information to the Service Department
• Provide input and assistance to other functional areas to improve processes and customer satisfaction levels.
• Keep abreast of new products, specifications, industry trends, competitor strengths, and weaknesses.

Supervisor Responsibilities: None

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Cactus Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, genetic information, or any other characteristic protected by law. Safety is our top priority. All employees must comply with our comprehensive safety programs, participate in required safety training, and demonstrate commitment to our safety-first culture. This position may require working in potentially hazardous environments if you are traveling to a branch or plant location. Ensure that you follow all safety guidelines that are required when working in the field, branch or manufacturing facility. This position generally operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee is regularly required to: Sit for extended periods at a desk and work on a computer Use hands to finger, handle, or feel objects, tools, or controls Reach with hands and arms Talk and hear Occasionally lift and/or move up to 25 pounds Walk or stand periodically throughout the day Maintain sustained concentration on computer screens Work under deadlines with frequent interruptions The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cactus Companies maintains a drug-free workplace and participates in E-Verify. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.