Project Engineer
towne lockeHackensack (NJ)
$90,000 - $130,000 per year
Apply (opens in a new tab)Project Engineer
Posted 2 days ago
towne lockeHackensack (NJ)
SENIORITY
Senior
SALARY
$90,000 - $130,000 per year
About the role
Job Description:
Towne & Locke is seeking an onsite Project Engineer to join our client's growing team in Hackensack, NJ. This position offers a base salary of 90-130K, a quarterly bonus, medical benefits, 401K, flexible vacation time etc.
A Project Engineer works on projects at all levels. The Project Engineer has a broad range of technical and
business skills, as well as the ability to identify common trends and bring them to management for possible automation. Our Project Engineers work closely with our clients and other internal resources to provide best-in-class IT services; therefore, excellent oral and written communication skills are required.
ACCEPTABLE PERFORMANCE:
To perform this job successfully, an individual must meet the acceptable standards established for the role. The Project Engineer must be able to complete each essential job function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.
ROLE AND RESPONSIBILITIES:
- Develop and maintain knowledge of client networks
o Collaborate with the team to assess technology improvement opportunities, assess tools, etc.
to improve operations
o Keep manager informed of issues that may impact the organization
o Ensure best practice methods are in use wherever possible and assist in the growth of
services practice, be they incidental, contractual, or managed service provisioning
- Understand Business Impact of Technology Solutions
o Identify process improvements for clients
o Ensure safeguards and backups are in place before making changes
o Communicate clearly with clients to align expectations and coordinate business-
impacting changes
- Manage projects related to infrastructure, cloud, networking, and hardware from scoping to
training, including client onboarding, migrations, office buildouts, and hardware deployment,
including firewalls, printers, workstations, servers, switches, etc.
o Identify all steps required to complete the project and estimate the time required
o Work with STA to develop competitive project quotes based on scoped project plan
o Manage backlog of approved projects to meet client deadlines
o Work on all phases of the project
o Properly document changes to client network, infrastructure, etc.
o Train clients and Support Staff on use and support of technology
- Implement "Company Way"
o Implements & helps define best practices
o Handle every project with a business-first mindset
o Own every project to completion
o Proven ability to set and manage client expectations
o Exceptional customer service and communication skills
QUALIFICATIONS AND REQUIREMENTS:
- Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well
to questions; participates in meetings.
- Communication, Written - Ability to communicate in writing clearly and concisely; edits work for
spelling and grammar; varies style to meet needs; presents numerical data effectively.
- Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully;
develops alternative solutions; resolves problems in early stages; works well in group solving
situations.
- Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; workswith integrity and ethically; upholds organizational values.
- Analytical Skills - Ability to use thinking and reasoning to solve a problem.
- Able to normalize the tech jargon when communicating with clients in a professional way
Skills And Experience:
- 5 plus years of experience in network / IT systems and troubleshooting steps
- Fortinet Firewalls and Switches
- Backup, Disaster Recovery, and Business Continuity
- VPN solutions
- PowerShell
- Azure Infrastructure
- Mastery of Microsoft 365, Exchange, OneDrive, SharePoint, and Teams
- Mastery of Windows Server, Active Directory Management, Group Policy, Etc.
- Understanding of TCPIP, DNS, DHCP, and RADIUS
- Network troubleshooting skills
- Experience with desktop support
- Experience in Firewall, Spam Filtering, MDR/EDR and other security tool management
Preferred Skills:
- Experience supporting networks for small to mid-sized businesses
- Experience administering Cloud Services
- Hands on experience with incident response, business email compromise, and ransomware
- MAC experience
Certification & Licenses: IT industry certifications are preferred; Our Client will create an education path for allproducts and services we use, and individual will be required to keep up with all current certifications as per the path.
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