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Customer Service Associate - Hiring Immediately (Vienna) | $60,000-$85,000

Posted today

dorne regionMcLean (VA)

SENIORITY

Junior

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About the role

If you can hold a clear conversation and stay organized under a busy schedule, this role puts those abilities to work every day. Speak directly with clients to understand their needs, answer questions and guide them toward the right next step Manage inbound and outbound calls while keeping accurate records of each interaction Coordinate with team members to ensure smooth handoffs and timely follow-up on open requests Track client information in internal systems and update records after every contact Support the office with scheduling tasks, appointment confirmations and general client communication This contractor role offers training, ongoing support, and income potential tied to performance. You will learn the tools, scripts and processes during your first weeks on the job, with ongoing coaching from experienced colleagues. No prior experience in a specific industry is required. What matters is dependability, a professional phone presence and willingness to improve. This is a full-time, on-site position at our Vienna, VA office, working alongside a collaborative team focused on client satisfaction. Submit an application for this opportunity today.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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