Senior HR Business Partner, Claude Corps
$110,000 to $150,000
Apply (opens in a new tab)Senior HR Business Partner, Claude Corps
Posted yesterday
SENIORITY
Lead
SALARY
$110,000 to $150,000
About the role
- Partner with program leaders and managers
- Advise program leaders and AI Practice Leads on performance, employee concerns, role expectations, and team needs, and help managers set clear expectations and address problems early
- Clarify who owns what between fellow managers, host organizations, and the program team when employee questions arise
- Identify recurring issues and recommend changes to manager guidance, policies, or how the program operates
- Manage employee relations and performance issues
- Handle employee concerns with care and consistency: gather the facts, document clearly, and bring significant issues and recommended actions to the Head of PeopleGuide managers through performance conversations, improvement plans, and conduct issues
- Manage leave and accommodation requests with the appropriate providers and advisors
- Own fellow onboarding
- Run onboarding for each cohort, from signed offer through the employment steps needed to start: background checks, I-9 and work authorization, employee records, payroll setup, and benefits enrollment
- Confirm work locations and coordinate state notices and employment documents
- Send clear instructions, track each fellow’s progress, and work with recruiting and program teams to resolve missing information, changes, and delays
- Complete onboarding tasks directly, check that records and setup are accurate, and keep employment onboarding aligned with orientation and cohort start dates
- Plan and oversee onboarding support
- Manage the Senior People Operations Coordinator: set priorities by cohort, review their work, and keep sensitive questions and decisions with the right HR owner
- Plan onboarding workload against cohort size, deadlines, and support needed for current fellows, and flag when volume requires surge help
- Build checklists and repeatable processes so larger cohorts onboard with less manual work
- Support fellows throughout the year
- Be an HR contact for questions about benefits, leave, workplace concerns, and employment policies
- Help managers and fellows resolve timekeeping issues and coordinate payroll corrections with Finance and our providers
- Maintain accurate employee records as work locations or employment details change
- Coordinate fellowship completion, early departures, and offboarding
- Track recurring questions and improve guidance so fellows and managers know what to doMaintain policies and employment practices
- Keep the Fellow Handbook, manager guidance, and state supplements current with the Head of People and appropriate advisors
- Coordinate multistate employment requirements and help managers understand the rules for hourly, nonexempt employees
- Apply policies consistently and seek legal or specialized advice when a situation calls for itImprove HR processes and reporting
- Track onboarding readiness, open tasks, and employee issues, and give the Head of People clear updates on risks, workload, and recommended actions
- Use approved AI tools and automation to cut repetitive work in communications, tracking, and reporting, while checking accuracy and protecting employee information
- At least seven years of progressive HR experience, including time as an HR business partner advising managers on performance, conduct, and sensitive employee situations
- You have personally run onboarding at volume and can move between advising leaders and doing the operational workYou have supported employees across multiple states, including hourly, nonexempt employees
- You understand how HR records, payroll, benefits, leave, and onboarding connect. PEO experience is a strong plus
- You have managed or trained staff doing HR or onboarding workYou can build structure in a growing program while handling overlapping deadlines and day-to-day employee needs
- You communicate clearly, document well, and know when to involve the Head of People or a specialist
- You have improved HR processes using technology, AI, or automation
- Key success metrics
- Onboarding readiness: Fellows complete required employment steps on time, with accurate records and payroll and benefits setup
- Manager support: Managers receive practical guidance and address performance and employee concerns promptly
- Employee relations: Issues are handled consistently, documented clearly, and escalated at the right time
- Balanced delivery: New cohorts onboard on schedule while current fellows and managers continue receiving timely HR support
- Onboarding capacity: Support needs are identified early, assignments are clear, and work is checked for quality
- Employment practices: Policies, records, and state requirements stay current, with gaps addressed promptly
- Process improvement: Manual work and recurring errors decrease as cohort size grows
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
