Information Security Analyst
Information Security Analyst
Posted 45 days ago
SENIORITY
Senior
About the role
- Respond to inbound phone and electronic requests for technical assistance from customers
- Perform all tasks required per shift including reporting, monitoring, and turnover
- Evaluate threats and determine impact to customer's environment
- Assess incident severity and escalate to the next level as needed
- Perform additional event/incident investigation and research as needed
- Utilize internal guidelines for effective call processing and escalation and client service
- Interact with network intrusion detection devices and other security systems via proprietary and commercial consoles, both local and remote
- Manage customer accounts and confidently communicate technical information to Dell Services client base and internal technical team members
- Maintain keen understanding of evolving Internet threats to ensure the security of Dell Services Client networks
- Participate in knowledge sharing with other analysts and develop customer solutions efficiently
- Coordinate or participate in individual or team projects to ensure quality support for our clients
- Perform other essential duties as assigned
- Working knowledge of analyzing events from SPLUNK SIEM.Ability to work shift work in a 24/7/365 environment 1+ years of experience in technical role with notable exposure to security (or have a Technical Degree)
- Experience with Microsoft Windows and related security concepts
- Experience with network connectivity and protocols such as TCP/IP, VPNs, VLAN, NAT, DHCPExperience / Knowledge of variety of Intrusion Detection/Prevention platforms
- Experience with/knowledge of IT security devices such as: Security Information & Event Management (SIEM) systems, firewalls, and/or antivirus management
- Investigative and analytical problem solving skills
- Understanding of security threats and attack countermeasures
- Knowledge of current security events and a demonstrated passion to stay informed Preferences
- Bachelor's Degree or equivalent in an IT/Technical field or equivalent work experience 1+ years of experience in security role
- Coding or scripting experience
- Familiarity with Unix/Linux
- Security+, GIAC, GCIA, GCIH, GCFW, GHTO, GSEC or similar certificationCISSP, CCNA, CCSP, CSPFA certifications a plus
- QualificationsMUST HAVES:2+ years of experience in technical role with notable exposure to security
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
