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About the role

About AdvibeAdvibe is a recruiting agency that helps companies build strong, high-performing teams. We're currently hiring on behalf of our client, a fast-growing online gaming company, for a Retention Sales Representative to join their Player Retention team. Increase your chances of an interview by reading the following overview of this role before making an application.
About the Role: You'll call registered players, present current offers and promotions, and help them get the most out of the platform. This is a warm-outreach role: no cold prospecting, just a ready-made database of players who already know the brand.
What You'll Do:
  • Make outbound calls to registered players and present current promotions, bonuses, and offers
  • Handle inbound calls from players returning a missed call
  • Overcome objections and keep conversations natural, engaging, and goal-oriented
  • Guide players toward a purchase using our approved scripts and processes
  • Build and grow your own retention book during your first two months
  • Meet performance targets once KPIs are introduced after the ramp-up period
What You'll Bring:
  • 6+ months of phone sales experience in iGaming or social gaming (required)
  • Fluent English and a clear, confident, professional phone presence
  • Proven skill in objection handling
  • A results-driven mindset: you're motivated by targets and commission
  • Reliable high-speed internet, a quiet workspace, and a headset
Compensation & Benefits:
  • Performance bonuses and incentives
  • Paid onboarding and training: learn our offers, scripts, and systems from day one
  • Fully remote
  • Team contests, recognition, and rewards for top performers
Schedule:
  • Monday–Friday, 9-hour shift including three 15-minute breaks and a 30-minute lunch:
  • Daylight saving time: 11:00 AM–8:00 PM CTStandard time: 12:00 PM–9:00 PM ETSome flexibility may be required based on business needs.
  • Advibe is an equal opportunity employer. xhmxlyz We welcome applicants of all backgrounds and make employment decisions without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected status.

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