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Car Wash Customer Service Associate

Posted 2 days ago

crew carwashCarmel (IN)

SENIORITY

Entry

SALARY

$31000 - 40000 per year

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About the role

Crew Carwash is hiring Full or Part-Time Customer Service Team Members to deliver fast, friendly service at our express carwash locations. In this front-line role, you’ll greet customers, guide vehicles safely into the wash, operate POS systems, explain wash options, and assist with memberships. You’ll help keep the site clean, safe, and running smoothly while learning our advanced wash technology. We offer paid training, clear promotion paths, tuition assistance, and performance-based bonuses within a people-first, team-oriented culture focused on respect and growth. Greet customers and provide friendly, helpful service throughout their visit Operate POS system, handle cash and credit transactions accurately Explain wash packages, memberships, and promotions; upsell when appropriate Guide vehicles safely into and through the wash, following safety procedures Monitor wash equipment and promptly report issues to supervisors Maintain a clean, safe site, including exterior areas and customer spaces Assist with membership sign-ups, questions, and account changes Follow all safety, cleanliness, and operational standards and checklists Collaborate with team members to meet site performance and customer satisfaction goals Participate in ongoing training and development for advancement opportunities Customer service Cash handling/POS operation Basic sales and upselling Vehicle safety awareness Equipment monitoring Conflict resolution Time management Team collaboration Basic computer skills Adherence to safety procedures Medical Insurance Dental Insurance Vision Insurance 401k Valid driver’s license Customer service training or certificate (preferred) Basic first aid/CPR (preferred)

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Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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