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Hotel Banquet Houseperson 13.00 + Gratuity (Hotel Emma)

Posted 9 days ago

hotel emma managementSan Antonio (TX)

SENIORITY

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About the role

Banquet HousepersonEssential Functions: Maintain all Conference Operations locations and set same locations to internal / external guests' specifications as described on Banquet Event Order (BEO). Cleans Function rooms prior to Set Up Sets equipment to daily work sheet specifications Provides required amenities, as dictated by Banquet department standards Refresh meeting rooms during meal and coffee breaks Break down meeting rooms as soon as possible after end of function Complete special projects as directed by department management Supply manual labor to meet/exceed guest needs involving delivery and pick up of equipment, boxes, materials etc. Accommodate special customer needs, hanging banners for meetings and food & beverage functions Set & Operate Breakdown Stations for China, Glass & Flatware During Banquet F&B events. Caring for the equipment Must be able to cross utilize in other Banquet Operation departments as business dictates. Tools & Equipment: Pens, Pencils, Paper Two way radio Pallet jack, push cart Genie lift Chair carts, table carts, staging, dance floors Vacuums Cleaning chemicals Working EnvironmentWork is performed throughout both indoor and outdoor areas of the hotel and resort, with exposure to varying weather conditions, humidity, and temperature fluctuations. Regular exposure to cleaning agents, sanitizing products, and chemicals used in food and beverage operations. Exposure to food and beverage products, restaurant and banquet environments, and occasional environmental smoke. Frequent interaction with guests, associates, and visitors in a luxury hospitality setting requiring professional appearance and conduct at all times. Required Skills and CompetenciesAbility to read, interpret, and follow written and verbal instructions related to equipment operation, safety standards, policies, procedures, and service expectations. Basic mathematical proficiency, including the ability to accurately add, subtract, multiply, and divide. Ability to effectively execute assigned responsibilities with accuracy, attention to detail, and sound judgment. Ability to remain composed, organized, and professional in a fast-paced, guest-focused environment. Strong verbal communication skills with the ability to communicate clearly, courteously, and professionally with guests and colleagues. Working knowledge of food and beverage operations and luxury hospitality service standards. Demonstrated commitment to delivering exceptional guest experiences through personalized, anticipatory, and service-oriented hospitality. Ability to work independently and collaboratively while maintaining the highest standards of professionalism and guest satisfaction. Physical Job Requirements (for essential functions only) Able to extend arms, hands and able to seize grasp, turn and hold objects with the hand Able to walk, stand and drive to a significant degree Able to exert up to 100 pounds of force occasionally, and/or 25-50 pounds frequently, and or 1-25pounds constantly to move objects Able to hear and communicate clearly Have a clear vision of 20 inches or less and be able to distinguish colors Able to work in an outdoor environment to include fluctuating temperatures, inclement weather, vapors and exhaust unique to the hospitality industry Must be able to walk, stand and drive/ride to a significant degree or significant number of hours. Able to work quickly in a high-pressure environment, keeping a calm and polite attitude Be flexible to schedule changes.

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