Senior Customer Success Manager
activeprimeEastern (KY)
Senior Customer Success Manager
Posted 2 days ago
activeprimeEastern (KY)
SENIORITY
Lead
About the role
Silicon Valley AI Startup is seeking an Enterprise Customer Success Manager to own and grow strategic relationships with our largest Salesforce customers. You will guide onboarding, adoption, and value realization, partnering with Sales and Support to ensure success across the lifecycle and to keep data clean and AI-ready. You will translate complex technical concepts for both technical and non-technical stakeholders, manage risk, run regular business reviews, and look for expansion
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.