Operations Specialist
insight globalSeattle (WA)
About the role
Job Title Support daily operational activities across Locker onboarding, surveys, vendor management, and special projects. Follow established SOPs and execute standard work accurately with limited supervision. Coordinate with internal Amazon teams and external third-party vendors to support successful operational execution. Support the survey and onboarding process, reviewing information for accuracy and completeness before it moves downstream. Process, review, and reconcile data between vendor databases and Salesforce. Identify data-entry errors, missing information, and discrepancies across CRM and API-driven workflows. Maintain accurate operational tracking and reporting using Salesforce and Excel. Support quality-control and audit initiatives to ensure operational and payment information is accurate. Manage vendor and partner communication, follow-ups, and project deliverables. Identify operational bottlenecks and opportunities to improve existing processes. Leverage AI and automation tools to identify process gaps, reduce manual work, and minimize downstream issues. Provide support across multiple operational workstreams as business volumes and priorities shift.
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Your notice period
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