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Program Operations Specialist

Posted today

university of washingtonSeattle (WA)

SENIORITY

Lead

SALARY

$54,204.00 annual

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About the role

Program Manager-Emergency Radiology & Peer Learning The Department of Radiology has an outstanding opportunity for a full-time Program Manager-Emergency Radiology & Peer Learning to join their team. Reporting to Valeria Gonzalez, Manager of Program Operation, the Program Manager-Emergency Radiology & Peer Learning is responsible for the daily operations of the Emergency Radiology (ERad) Section and Peer Learning Program. The Emergency Radiology section at Harborview Medical Center serves one of the busiest emergency departments in the Pacific Northwest and is the only Level I adult and pediatric trauma center and regional burn center serving Washington, Alaska, Montana and Idaho. As a center of excellence in providing emergency radiology services, the section has very active roles in continuing medical education, resident and fellowship training, research, and clinical practice. The UW Medicine Department of Radiology Peer Learning Program is the quality assurance (QA) and quality improvement (QI) educational and review process adopted to engage Radiologists in case-based discussion, improve clinical care, and promote professional development. Peer Learning is essential to maintaining American College of Radiology (ACR) accreditation across all UW Medicine enterprise sites. The Program Manager-Emergency Radiology & Peer Learning will serve as the primary point of contact and resource for both areas. This position ensures efficient program administration including coordination of activities, program development, compliance reporting & analysis, communication & liaison, program operations management, clinical scheduling management, execution of special projects, etc. The individual must be approachable, trustworthy, eager to help, and able to establish effective interpersonal relationships with faculty, staff, and visitors. This role requires attention to detail, the ability to meet tight deadlines, efficient organizational skills, and the ability to switch gears at a moment's notice. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside of the institution is essential. This position provides high level, confidential administrative leadership and program management for the Emergency Radiology Section and the Peer Learning Program. This position is located at Harborview Medical Center and operates a Monday through Friday schedule at 1.0 FTE. This position is eligible for occasional telework in the future, dependent on the needs of the department.
Key Responsibilities:
  • Subspecialty Business Management (45%)ERad Program Operations ManagementERad Program Development & EvaluationERad Compliance, Reporting and Analysis
  • Peer Learning Program Operations Management
  • Communication and Liaison
  • Special Project Management (40%)Clinical Schedule Management (15%)
Required Qualifications: Bachelor's degree in business administration, healthcare administration or related field 1+ years of experience in administration or office management in an academic and/or health setting or directly related experience
Additional Qualifications:
  • Must have an interest in working in a healthcare setting
  • Must be comfortable working independently and in a collaborative team environment consisting of diverse populations of staff, faculty, trainees, and other administrative personnel
  • Professional appearance, communication style, and presentation
  • Excellent communication skills and ability to work with diverse communities
  • Proficient knowledge of Microsoft Office Products (Word, PowerPoint, Excel, Forms, Visio, Outlook, TeamsPreferred QualificationsExperience with radiology support or administrationExperience with QGenda scheduling platformKnowledge of and experience with University of Washington systems and policies
Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to speak or hear. The employee frequently is required to sit; use hands to write, finger, handle or feel; and reach with hands and arms. The employee may occasionally lift and/or carry up to 25 pounds. Schedule is normally 8a to 5p, M-F but is not always fixed and workload does vary. The incumbent's first responsibility is to complete tasks rather than keep to a fixed schedule. Flexibility in schedule and intensity of work is necessary. Some travel between sites will be necessary by UW Health Services or other shuttles.
About the Department & Radiology: Our mission is to improve the health of the public using research-driven, imaging-based care with compassion, expertise and inclusiveness. We advance healthcare through collaborative and diverse teams that lead discovery and educate the future leaders in radiology. Values:
  • We treat people with respect and compassion.
  • We embrace diversity, equity and inclusion.
  • We encourage collaboration and teamwork.
  • We promote innovation.
  • We expect excellence.
  • Learn more about the Department of Radiology at https://rad.uw.edu/Compensation, Benefits and Position Details
  • Pay Range Minimum: $54,204.00 annual
  • Pay Range Maximum: $81,312.00 annual
  • Other Compensation: -Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/Shift: First Shift (United States of America)
  • Temporary or Regular?: This is a regular positionFTE (Full-Time Equivalent): 100.00%Union/Bargaining Unit: Not Applicable
  • About the UWWorking at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment: The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

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