Guest Services Associate
mish mash adventuresAurora (IL)
Guest Services Associate
Posted yesterday
mish mash adventuresAurora (IL)
SENIORITY
Entry
About the role
Job Description:
Job Description Join the Fun at Mish Mash Adventures! Guest Services & Party Host - Now Hiring
Pay: Hourly + Commission Schedule: Flexible
Are You the Life of the Party? Do you have that cheerleader personality? Mish Mash Adventures is looking for an energetic, outgoing, and downright fun personality to join our guest services team! If you light up a room, love making people smile, and can't help but be a little silly - we want to meet you. This isn't a sit-behind-the-desk kind of job. You'll be the first face guests see, the friendly voice on the phone, and the hype-person cheering on birthday parties and group events. If you thrive on energy, connection, and a little chaos in the best way - keep reading.
What You'll Do:
- Welcome guests with warmth and enthusiasm as they check inAnswer phones and make outbound calls to confirm bookings, follow up on inquiries, and check in with guests
- Book reservations - both in person and over the phone
- Host parties - bring high energy to birthday parties and large group events, keeping guests engaged and having fun
- Monitor guests as they play, ensuring everyone's safe and having a blast
- Handle sales - respond to inbound inquiries and reach out on outbound leads, with commission opportunities on bookings you help close
- Light cleaning and tidying to keep our space guest-ready
What We're Looking For:
- A high-energy, cheerleader-type personality - someone who genuinely loves engaging with people
- Comfortable being silly, loud, and outgoing - this job rewards big personalities
- Strong communicator, both in person and on the phone
- Sales-minded - you enjoy the challenge (and reward!) of turning inquiries into bookings
- Reliable, responsible, and comfortable keeping an eye on guests during active play
Team player who wants to have fun at work every single day No specific experience required - we're hiring for personality and energy first. Customer service, sales, retail, or event experience is a plus but not required. Why Mish Mash Adventures?
Hourly pay plus commission - the more you engage and sell, the more you earn
Flexible scheduling to fit your life
A workplace built around fun, energy, and community
Be part of creating amazing experiences and memories for our guests every day
Ready to Bring the Energy?
If you're outgoing, love people, and want a job where being loud and fun is actually part of the description - apply today!
Company Description:
MISH MASH Adventures is a unique game concept where teams of individuals attempt to complete a variety of challenges. These challenges may be physical, logical or the floor may be lava. Often they are are a combination of those things and they are all fun. Meant to be a playground for grownups. Our motto is that everyone who walks through our doors should leave better than they came.
Company Description:
MISH MASH Adventures is a unique game concept where teams of individuals attempt to complete a variety of challenges. These challenges may be physical, logical or the floor may be lava. Often they are are a combination of those things and they are all fun. Meant to be a playground for grownups. Our motto is that everyone who walks through our doors should leave better than they came.
Before you apply
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Your profile is current
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A number in mind
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Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.