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About the role

Quality Engineer Zipliens is a leading lien resolution company that specializes in streamlining the lien process for personal injury law firms. Our work helps law firms operate more efficiently and helps the injured people they serve access settlement funds more quickly and accurately. We are looking for a quality engineer who is passionate about building the testing and evaluation that keeps complex, data-heavy products working correctly at scale. Zipliens is looking for a quality engineer to join our team and own quality for a product area within the applications we build for the legal industry. After several years of high growth, Zipliens has become a leader in lien resolution, a process required in most personal injury settlements. The software we build supports that work, so the quality of what we ship has a clear, real-world impact on law firms and the people they represent. We're scaling engineering significantly this year, and quality engineering is growing along with it. QA at Zipliens is embedded in the engineering teams and combines exploratory testing with automation. You'd own quality for a feature or product area, including the test strategy, the automation behind it, and the release sign-off for that area. You'll have established patterns and existing test suites to work from, and you'll help improve them as the team grows. We also build with AI as a first-class part of the workflow, and that applies to testing as much as to development. Our product uses LLMs to extract structure from medical records and lien correspondence, so evaluating non-deterministic output is a regular part of the job. We also use agentic coding tools and internal skills and harnesses we've written ourselves to build and maintain automation, and you'd be expected to use those tools well, review what they produce, and help improve them.

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