Silverstar Car Wash seeks a Recruiting, Development, and Retention Manager to build and grow high-performing teams across our fast-paced locations. In this role, you will lead full-cycle recruiting for hourly and leadership positions, design and enhance onboarding and training programs, and implement retention strategies that support our customer-focused culture. You will partner closely with operations leaders to forecast staffing needs, track key HR metrics, and drive initiatives that strengthen engagement, internal promotion, and long-term career growth for team members. This position blends hands-on field support with strategic program development in a growing, people-first company. Lead full-cycle recruiting for hourly and management roles across multiple locations Develop and refine sourcing strategies to build strong candidate pipelines Design and coordinate onboarding and training programs focused on service, safety, and reliability Partner with operations leaders to identify staffing needs and workforce planning priorities Design and monitor retention and engagement initiatives to reduce turnover Track and analyze hiring, training, and retention metrics to drive continuous improvement Support leadership development and internal promotion pathways Ensure hiring and training practices support a clean, safe, and professional work environment Standardize recruiting and development processes across locations Collaborate with HR and operations to uphold company culture and values Talent acquisition Full-cycle recruiting Onboarding process management Employee training program design Leadership development Retention strategy development HR data analysis & reporting HRIS/applicant tracking systems (ATS) Performance management support Employee engagement initiatives Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k PHR or SHRM-CP preferred Training & development certification (e.g., ATD) a plus Experience with HRIS/ATS platforms
